Knowledge Workers Research Articles

Empirical Research on Ethical Leadership and Knowledge Workers’ Innovative Behaviour: The Mediating Role of Job Autonomy

Empirical Research on Ethical Leadership and Knowledge Workers’ Innovative Behaviour: The Mediating Role of Job Autonomy

Facebook Challenge: Integration of Breastfeeding for Sick Babies and E-Training to Enhance the Knowledge of Healthcare Workers

Background Although the Thailand Breastfeeding Center has supported breastfeeding for sick babies since 2014, it has been found that breastfeeding in infants is still 40% lower than national targets. Objective This research aimed to test the effectiveness of online breastfeeding training through social media to further the knowledge of healthcare workers. Methods A quasi-experimental research study of a sample group of 60 workers was conducted between the neonatal step-down unit and the postpartum care unit. Research instruments consisted of breastfeeding e-training through a Facebook platform, knowledge testing on the breastfeeding of sick newborns, an online training satisfaction assessment form, data analysis by frequency and percentage, averaging, and testing by t-test, chi-square, and the Fisher exact test. Results The mean and standard deviation of knowledge before training in the experiment and control group were 22.40±2.11and 23.43±3.32, respectively. After the intervention, the experimental group was 31.93±1.98, and the control group was 24.06±2.14. It was found that the average knowledge score pertaining to the breastfeeding of high-risk neonates in the group that had undergone online training was higher than the group that had undergone ordinary supervision (p< 0.001). Conclusion It can be seen that asynchronous e-training may be one alternative for the knowledge development of healthcare workers in promoting breastfeeding for families with sick newborns.

Knowledge and practice of health workers towards maternal and child health in the Democratic Republic of the Congo: a cross-sectional study

BackgroundThe burden of maternal and child mortality is high in the Democratic Republic of the Congo (DRC). While health workers (HWs) with adequate knowledge and practice of maternal and child health (MCH) are crucial to reduce this burden, the skill level of HWs in charge of MCH in the DRC is currently insufficient. This study aimed to assess the knowledge and practice of HWs towards MCH in Kasai and Maniema, two DRC provinces with very high maternal mortality ratios and under-5 mortality rates.MethodsThis cross-sectional study was conducted in 96 health facilities of Kasai and Maniema provinces in 2019. All HWs in charge of MCH were eligible for the study. Data were collected using a structured questionnaire containing 76 questions on knowledge and practice of MCH. Analyses were performed using the Wilcoxon-Mann-Whitney test, Kendall’s correlation test, and a multivariate linear mixed regression model.ResultsAmong participating HWs, 42.6% were A2 nurses (lowest qualification), 81.9% had no up-to-date training in MCH, and 48.4% had only 1-5 years of experience in MCH. In the two provinces combined, about half of HWs had poor knowledge (50.6%) and poor practice (53.3%) of MCH. Knowledge and practice scores were higher in Maniema than in Kasai (P < 0.001). Good knowledge and practice scores were significantly associated with high qualification (P = 0.001), continuing up-to-date training in MCH (P = 0.009), and 6 years of experience or more in MCH (P = 0.01).ConclusionIn Maniema and Kasai provinces, about half of HWs had poor knowledge and poor practice of MCH. The conversion of A1 nurses into midwives as well as the provision of up-to-date training in MCH, supervision, and mentorship could improve the skill level of HWs and could thus reduce the burden of MCH in the DRC.

Sport-related concussion knowledge and attitudes of staff working in English elite women’s football: a survey-based study

ABSTRACT Background Sport-related concussion (SRC) remains an injury of concern in sport, including football(soccer). There has been little investigation into SRC knowledge and attitudes of support staff working in the professional setting. Methods An amended version of the Rosenbaum Concussion Knowledge and Attitudes Survey(RoCKAS) was distributed online to coaching staff, and medical and performance staff, working at clubs in the English Football Association Women’s SuperLeague (WSL) and Championship. Completion of the survey generated two scores: concussion knowledge index (CKI) and concussion attitudes index (CAI). Results Sixty-three completed surveys were returned. Eighteen respondents were coaching staff, and 45 were medical and performance staff. The median CKI in medical and performance staff was significantly greater than in coaching staff. There was no significant difference in CAIbetween coaching staff and medical and performance staff. There was no correlation between CKI and CAI across all staff. Conclusion Medical and performance staff working in elite women’s football have greater knowledge of SRC than coaching staff. However, this does not always translate into safe behaviours on the field. Education should continue to be mandated across the professional game amongst support staff in order to maximise player welfare and enhance injury outcomes, whilst also reinforcing present SRC guidance.

Nordic radiographers’ and students’ perspectives on artificial intelligence – A cross-sectional online survey

IntroductionThe integration of artificial intelligence (AI) into the domain of radiography holds substantial potential in various aspects including workflow efficiency, image processing, patient positioning, and quality assurance. The successful implementation of AI within a Radiology department necessitates the participation of key stakeholders, particularly radiographers. The study aimed to provide a comprehensive investigation about Nordic radiographers' perspectives and attitudes towards AI in radiography. MethodsAn online 29-item survey was distributed via social media platforms to Nordic students and radiographers working in Denmark, Norway, Sweden, Iceland, Greenland, and the Faroe Islands including items on demographics, specialization, educational background, place of work and perspectives and knowledge on AI. The items were a mix of closed-type and scaled questions, with the option for free-text responses when relevant. ResultsThe survey received responses from all Nordic countries with 586 respondents, 26.8% males, 72.1% females, and 1.1% non-binary/self-defined or preferred not to say.The mean age was 37.2 with a standard deviation (SD) of ±12.1 years, and the mean number of years since qualification was 14.2 SD ± 10.3 years. A total of 43% (n = 254) of the respondents had not received any AI training in clinical practice. Whereas 13% (n = 76) had received AI during radiography undergrad training. A total of 77.9% (n = 412) expressed interest in pursuing AI education. The majority of respondents were aware of the potential use of AI (n = 485, 82.8%) and 39.1% (n = 204) had no reservations about AI. ConclusionOverall, this study found that Nordic radiographers have a positive attitude toward AI. Very limited training or education has been provided to the radiographers. Especially since 82.8% reports on plans to implement AI in clinical practice. In general, awareness of AI applications is high, but the educational level is low for Nordic radiographers. Implication for practiceThis study emphasises the favourable view of AI held by students and Nordic radiographers. However, there is a need for continuous professional development to facilitate the implementation and effective utilization of AI tools within the field of radiography.

The Relationship between Knowledge and Length of Work with the Preparedness of Health Workers Facing Flood Disasters at Community Health Centers

Flood Disaster is an event or situation where an area or land is submerged due to the increasing volume of water, flood disasters often occur in Bengkulu City, so this research aims to study the relationship between knowledge and length of work with the preparedness of health workers in facing flood disasters in community health centers. This research uses an Analytical Survey approach with a cross sectional design. The population of all health workers at the Nusa Indah Community Health Center, Bengkulu City in 2023. A sample of 39 people was taken by accidental sampling. Data collection uses secondary and primary data. Data analysis using the Chi-Square test (X2) and Contingency Coefficient Test (C). The research results obtained; Of the 39 people there are 14 people who are less prepared and 25 people who are ready. Of the 39 Health Workers there are 10 Health Workers who have sufficient knowledge and 29 Health Workers whose knowledge is good. Of the 39 people there are 20 people who have worked for &lt;10 years and 19 people &gt;10 years, there is a relationship between knowledge and preparedness which is categorized as close, there is a relationship between length of work and the preparedness of officers in facing floods which is categorized as moderate.  

The Relationship Of Mother's Knowledge And Characteristics On The Slowness Of The Process Of Early Breastfeeding Initiation in the Practiceof Midwifer Feronika Hutajulu

A mother can prevent her baby from dying in the first month of life if she breastfeeds her baby within 60 minutes after birth. However, the lack of knowledge and understanding of parents, doctors or health workers about the importance of IMD, as well as the reluctance to implement IMD, makes its implementation difficult. One of the reasons for the success or failure of IMD lies in the midwife. Because they are the ones who encourage and educate postpartum mothers to implement IMD. This research is included in the type of analytical research using a cross-sectional research design. The general aim of the research is to determine the relationship between maternal characteristics and early breastfeeding practices after giving birth. Meanwhile, specifically, this research seeks to identify the relationship between maternal knowledge, attitudes, age and parity of postpartum mothers who practice early breastfeeding at the Feronika Hutajulu Midwife Practice. Sampling was carried out using a non-probability sampling technique with a total sampling method of 26 people. Data collection uses a questionnaire. From analysis of research data using the chi-square test with a confidence level of 5% (a=0.05) knowledge data had a p value of 0.000, attitude data had a p value of 0.000, age data had a p value of 0.014, and parity data had a p value of 0.020. So it can be concluded that there is a relationship between maternal knowledge, maternal attitude, maternal age and maternal parity on the implementation of IMD.

Epilepsy Knowledge, Attitudes and Practices of Front-Line Healthcare Workers in the City of Conakry

Epilepsy is a serious brain disease that affects people of all ages. Evaluating healthcare staff is a key factor in improving the care of people with epilepsy. We studied the knowledge, attitudes and practices of healthcare personnel.

Evaluating knowledge management practices in a hospital pharmacy: A comprehensive investigation

Background: Knowledge management practices in healthcare settings play a crucial role in improving patient care quality and operational efficiency. However, the understanding and implementation of these practices in Oshakati Hospital pharmacy, Namibia, remain unclear. Methods: A structured questionnaire was administered to 26 participants, including pharmacists, pharmacist interns, and pharmacist assistants, to assess knowledge-sharing frequency, documentation practices, technology effectiveness, and the overall knowledge management effectiveness. Results: The study found no significant relationship between work experience and knowledge management practices, indicating potential gaps in understanding and implementation of knowledge management strategies. Participants showed moderate attitudes towards knowledge sharing, with technology perceived as moderately effective in facilitating knowledge management. Conclusion: Enhancing knowledge management practices at Oshakati Hospital pharmacy is crucial to address existing gaps, improve collaboration, and elevate pharmaceutical care standards in the region. Implementing a comprehensive health information system and integrating innovative technologies can enhance knowledge extraction and patient interactions, ultimately improving healthcare outcomes.

Using eLearning to improve and retain the knowledge of community health workers in maternal and neonatal health in Rwanda: A cohort study

AbstractBackgroundIn Rwanda, community health workers (CHWs) serve a crucial function in providing community‐based maternal and neonatal health (CBMNH) services. However, limited access to continuous training affects their confidence and ability to execute their roles effectively. This study aimed at evaluating the impact of eLearning on enhancing and maintaining CHWs’ knowledge of CBMNH.MethodsThis cohort study, conducted from April to October 2021 in two Rwandan districts, evaluated knowledge acquisition and retention among 36 CHWs participating in an eLearning course. Knowledge scores were measured using a structured questionnaire administered pre‐training, post‐training and at a 6‐month follow‐up. Descriptive analysis and paired t‐tests were used to assess mean score differences.ResultsThere was improvement in CHWs’ performance scores following eLearning training, with an average increase from 86.5% to 98.2%. The improvement was sustained at a 6‐month follow‐up. Statistical significance was found between age category and CHWs’ pre‐ and post‐test performance (p = 0.01, p = 0.04 respectively), and between years of experience and pre‐test scores (p = 0.02).ConclusionsThe results of this study suggest that eLearning is an effective method for enhancing and retaining CHWs’ knowledge of CBMNH. The findings support the use of eLearning as a valuable strategy for strengthening the capacity of CHWs in Rwanda and other countries with similar contexts.

Enhancing Efficiency, Improving Care: Exploring Patient Opinions on Hospital Social Work

Purpose: This study investigates patient perceptions of factors influencing the efficiency of hospital social work services. Specifically, it explores the perceived role of social workers in addressing patients' psychosocial needs and identifies potential strategies for enhancing service efficiency. By understanding the patient perspective, this research aims to illuminate the impact of various factors on social work effectiveness and ultimately contribute to improved patient care delivery. Methods: A convenience sampling technique was employed to recruit 130 patients from Trung Vuong Hospital who participated in a self-administered survey assessing their perspectives on hospital social work services. The survey comprised two scales: one evaluating factors affecting social work efficiency and another proposing measures for improvement. Descriptive statistics were utilized for data analysis. Results: Patient perceptions identified "patient needs" and "knowledge and skills of medical staff, doctors, and social workers" as the most critical factors impacting hospital social work efficiency. This underscores the importance of ongoing professional development for social workers and ensuring adequate staffing levels. Proposed strategies for improvement included: enhanced professional training for social workers, fostering effective communication regarding social work services available to patients, and the expansion of external resource networks to provide comprehensive support for patients facing complex challenges. Conclusion: This study sheds light on critical areas for optimizing hospital social work efficiency, highlighting the importance of strategic staffing decisions, fostering interdisciplinary collaboration, and prioritizing continuous professional development for social workers. By integrating patient feedback into service delivery models, social work departments can enhance patient support and contribute to improved healthcare outcomes. Future research efforts should strive for broader generalizability by incorporating diverse healthcare settings and soliciting the perspectives of a wider range of stakeholders. This will provide a more comprehensive understanding of social work effectiveness in the evolving landscape of healthcare delivery. 

Knowledge, attitudes and perceptions of Latin American healthcare workers relating to antibiotic stewardship and antibiotic use: a cross-sectional multi-country study

BackgroundThe burden of antimicrobial resistance (AMR) in Latin America is high. Little is known about healthcare workers’ (HCWs) knowledge, attitudes, and perceptions of antimicrobial stewardship (AS), AMR, and antibiotic use (AU) in the region.MethodsHCWs from 42 hospitals from 5 Latin American countries were invited to take an electronic, voluntary, anonymous survey regarding knowledge, attitudes, and perceptions of AS, AMR, and AU between March–April 2023.FindingsOverall, 996 HCWs completed the survey (52% physicians, 32% nurses, 11% pharmacists, 3% microbiologists, and 2% “other”). More than 90% of respondents indicated optimizing AU was a priority at their healthcare facility (HCF), 69% stated the importance of AS was communicated at their HCF, and 23% were unfamiliar with the term “antibiotic stewardship”. Most (> 95%) respondents acknowledged that appropriate AU can reduce AMR; however, few thought AU (< 30%) or AMR (< 50%) were a problem in their HCF. Lack of access to antibiogram and to locally endorsed guidelines was reported by 51% and 34% of HCWs, respectively. Among prescribers, 53% did not consider non-physicians’ opinions to make antibiotic-related decisions, 22% reported not receiving education on how to select antibiotics based on culture results and 60% stated patients and families influence their antibiotic decisions.ConclusionsAlthough HCWs perceived improving AU as a priority, they did not perceive AU or AMR as a problem in their HCF. AS opportunities include improved access to guidelines, access to AMR/AU data, teamwork, and education on AS for HCWs and patients and families.

A large-scale graph clustering method for cell conditions spatio-temporal localization in aluminum electrolysis

Sensor nodes (industrial nodes) clustering is an efficacious method for gaining local working conditions real-timely in the production process. The existing deep graph neural networks-based industrial nodes clustering studies construct static graphs to describe the potential spatial correlation among industrial nodes, but the temporal correlation among industrial nodes is ignored, resulting in inferior real-time performance. Meanwhile, these deep learning models fail to obtain good clustering results due to the large-scale and noise-containing characteristics of industrial nodes. In this paper, a large-scale graph clustering method (LsGCM) is proposed for cell conditions spatio-temporal localization in aluminum electrolysis to address the above issues. Specifically, a spatio-temporal graph construction method based on industrial process mechanism knowledge and local working condition boundary types statistical feature fusion is proposed for capturing effective spatio-temporal correlations between industrial nodes. Then, hysteresis knowledge of industrial production system is used to guide the nodes merging, thereby avoiding the incorrect merging of time-asynchronous nodes when performing the spatio-temporal region detection of local working conditions. Finally, combined with the actual spatio-temporal location information of industrial nodes, a novel spatio-temporal information expansion method (StIEM) of the sub-spatio-temporal graph describing local working condition is proposed for obtaining spatio-temporal feature information of the neighborhood, which is beneficial to improve the performance of industrial node clustering. Validation studies on a numerical simulation example and multiple real aluminum electrolysis industrial datasets certificate the effectiveness and superiority of the proposed method. In particular, compared with existing graph clustering methods, our method improves the clustering accuracy by 7.79%.

Knowledge Management in Parliament. A quantitative overview for Europe

Despite being the fundamental pillar of our democratic systems, there has been a notable scarcity of research on knowledge management within parliamentary settings. The few existing approaches fail to consider the unique structure of parliaments and the challenges newly elected members face. Previous research concluded that knowledge in parliaments still tends to be tacit, informal, and not recorded. In view of the multitude of highly knowledge-intensive crises in the last decade, the need for political knowledge management becomes apparent. This paper investigates how members of the national parliaments in Europe manage their knowledge relevant for policy-making, using original data collected in a quantitative online-survey in mid-2023. I was able to show that both organizational and cultural barriers hinder good knowledge work and that a systematic approach is still not being pursued. I come to the conclusion that modern politics lacks sufficient resources and know-how to adequately evaluate and apply the flood of information in everyday business. This deficiency is especially detrimental to inexperienced MPs and members of the opposition. Building on these findings, a proposed model for political knowledge management is presented. The central pillars are, on the one hand, the creation of awareness, the formulation of a knowledge strategy, the more intensive integration of external expertise and the establishment of IT support.

Invisible Iterations: How Formal and Informal Organization Shape Knowledge Networks for Coordination

AbstractThis study takes a network approach to investigate coordination among knowledge workers as grounded in both formal and informal organization. We first derive hypotheses regarding patterns of knowledge‐sharing relationships by which workers pass on and exchange tacit and codified knowledge within and across organizational hierarchies to address the challenges that underpin contemporary knowledge work. We use survey data and apply exponential random graph models to test our hypotheses. We then extend the quantitative network analysis with insights from qualitative interviews and demonstrate that the identified knowledge‐sharing patterns are the micro‐foundational traces of collective coordination resulting from two underlying coordination mechanisms which we label ‘invisible iterations’ and ‘bringing in the big guns’. These mechanisms and, by extension, the associated knowledge‐sharing patterns enable knowledge workers to perform in a setting that is characterized by complexity, uncertainty and ambiguity. Our research contributes to theory on the interplay between formal and informal organization for coordination by showing how self‐directed, informal action is supported by the formal organizational hierarchy. In doing so, it also extends understanding of the role that hierarchy plays for knowledge‐intensive work. Finally, it establishes the collective need to coordinate work as a previously overlooked driver of knowledge network relationships and network patterns.

Keeping Analytical Chemistry Training Up-to-Date.

The undergraduate analytical chemistry curriculum serves to equip students with the knowledge and skills for work outside of classroom training. As such, instructors face a challenging task in deciding the breadth and depth of topics for their courses to ensure their syllabi can remain up-to-date with today's needs. We propose that instructors consider covering capillary electrophoresis (CE) and lab-on-a-chip (LOC) technologies in their analytical chemistry courses. Past surveys of the curriculum show a noticeable lack of emphasis on these topics, which we feel is a missed opportunity and one that holds potential for the collective benefit of instructors and students. CE and LOCs are utilized in a diverse array of fields like biochemistry, pharmaceutical production, materials science, and environmental analysis, and their applications are becoming increasingly important amidst the growing movement toward environmentally sustainable practices and green chemistry. They are also more accessible in the analytical chemistry classroom compared with typical benchtop instruments due to the flexibility of their size and cost. This makes them easier to obtain, maintain, and transport for use and demonstration purposes. Additionally, interwoven in these topics are core concepts that are fundamental to analytical chemistry; thus, covering them will inherently reinforce students' understanding of fundamental knowledge. Therefore, we believe increased coverage of CE and LOCs can better prepare undergraduates for modern analytical chemistry work in various industries and fields of research.

Interlinking networking capabilities, knowledge worker productivity, and digital innovation: a critical nexus for sustainable performance in small and medium enterprises

Interlinking networking capabilities, knowledge worker productivity, and digital innovation: a critical nexus for sustainable performance in small and medium enterprises

Blood and body fluids exposure (BBFE): knowledge, attitudes, and practices of healthcare workers involved in plastic and reconstructive surgery in Togo

Introduction: Infectious risk among healthcare workers (HCW) is a major public health issue, especially in developing countries. This study aimed to assess the awareness and frequency of blood and body fluids exposure (BBFE) among HCW involved in plastic surgery care activities at the Sylvanus Olympio Teaching Hospital (SOTH). Methods: A cross-sectional study was conducted among HCW involved in plastic and reconstructive activity in the SOTH from July 1st to September 30th, 2021. The study assessed knowledge, attitude, and practices of HCW in face of BBFE using an anonymous selfadministered questionnaire. Results: A total of 101 participants were included (participation rate 91.8%). There was a male predominance; Male/Female ratio was 3.04. The mean age was 35.5 ± 9.4 years [18-65 years]. More than half of the responders (68.32%) had less than 5 years’ professional experience. Nearly half (48.5%) of the participants already had at least one BBFE. Sting (84.2%), blood splashes (61.4%), or skin cuts (54.5%) were the main mechanisms of occurrence. HIV was the most known hazard mentioned by 99/101 (98%) of the participants followed by hepatitis B (91/101, 90%), hepatitis C (71/101, 70%). No participant mentioned the risk of syphilis, Human Papilloma Virus (HPV), or COVID-19 infection. The approach towards the relative measures to be taken including accident declaration were unsatisfactory. Conclusion: The results of this study highlighted the seriousness of BBFE among HCW involved in plastic and reconstructive activities in the SOTH. There is a need for training and information to increase the awareness and knowledge among this specific staff and by extension among all the technical staff in the SOTH. Introduction : Les risques d’infection chez les professionnels de santé constituent un problème de santé publique particulièrement dans les pays en voie de développement. Cette étude a eu pour but d’évaluer les connaissances, attitudes et pratiques par rapport aux accidents avec exposition au sang ou aux produits sanguins (AES) du personnel impliqué dans les activités de chirurgie plastique et reconstructive au Centre Hospitalier Universitaire Sylvanus Olympio (CHU SO). Méthode : Une étude transversale a été menée auprès du personnel impliqué dans les activités de chirurgie plastique et reconstructrice du CHU SO dans la période du 1er Juillet au 30 septembre 2021. Les connaissances, attitudes, et pratiques du personnel face aux AES a été évaluées par un questionnaire rempli de façon anonyme. Résultats : Un nombre de 101/110 participants (91,8%) ont répondu au questionnaire et ont été inclus dans l’étude. Il y avait une prédominance masculine avec une sex-ration de 3/1. L’âge moyen des participants était de 35,5 ± 9,4 ans avec des extrêmes de 18 et 65 ans. Plus de la moitié des participants (68,32%) avait une expérience professionnelle de moins de 5 ans. Presque la moitié des participants (48,5%) ont déjà été victime au moins une fois d’accident avec exposition au sang ou aux liquides biologiques. Les piqûres (84,2%), les éclaboussements de sang (61,4%), les lacérations cutanées (54,5%) étaient les mécanismes les plus fréquents. L’infection à HIV était le risque le plus connu mentionné par 99/101 (98%) des participants suivis de l’infection à hépatite B (91/101, 90%), et hépatite C (71/101, 70%). Aucun des participants n’a mentionné le risque de contamination par la syphilis, le Human Papilloma Virus (HPV), ou la COVID-19. Les connaissances des premières mesures à prendre ainsi que la déclaration de l’accident étaient insuffisantes chez la majorité des participants. Conclusion : Les résultats de cette étude montrent un déficit de connaissance d’attitudes et de pratiques du personnel impliqué dans les activités de chirurgie plastique et reconstructrice au CHU SO. Il en sort la nécessité de former ce personnel et par extension tout le personnel du CHU SO sur les AES.

Gender as a Moderator of the Double Bias of Mistakes – Knowledge Culture and Knowledge Sharing Effects

There is no learning without mistakes. The essence of the double bias of mistakes is the contradiction between an often-declared positive attitude towards learning from mistakes, and negative experiences when mistakes occur. Financial and personal consequences, shame, and blame force desperate employees to hide their mistakes. These adverse outcomes are doubled in organizations by the common belief that managers never make mistakes, which makes the contradiction even more harmful. Double bias affected leaders select only easy tasks to secure their positions, and those who want to be promoted hide their mistakes to maintain the image of a “perfect employee”. Avoiding the risk of failure is generally not wrong as long as doing so does not block organizational growth. It has been proven that the double bias of mistakes can present a serious hurdle for organizational learning and collective intelligence building. This study explores whether the double bias of mistakes is gender-related and how it affects tacit and explicit knowledge sharing. To do so, it is based on a sample of 183 Polish knowledge workers affected by the double bias of mistakes. The analysis method was ordinary least squares regression, which was conducted with SPSS PROCESS software. Results show that the double bias of mistakes generally causes more problems for female specialists than male specialists and more for male managers than female managers. Regarding managers, male managers probably tend to focus more on control at work. In contrast, women focus on supporting learning (they accept mistakes as a source of knowledge and share knowledge gained from them). Considering current challenges relating to collective intelligence building, women seem to have the potential to be better mentors and probably also better leaders than men. Such formulated conclusions are based on indirect inferences, so further research is necessary.

AI-Powered Reminders for Collaborative Tasks: Experiences and Futures

Email continues to serve as a central medium for managing collaborations. While unstructured email messaging is lightweight and conducive to coordination, it is easy to overlook commitments and requests for collaborations that are embedded in the text of free-flowing communications. Twenty-one years ago, Bellotti et al. proposed TaskMaster with the goal of redesigning the email interface to have explicit task management capabilities. Recently, AI-based task recognition and reminder services have been introduced in major email systems as one approach to managing asynchronous collaborations. While these services have been provided to millions of people around the world, there is little understanding of how people interact with and benefit from them. We explore knowledge workers' experiences with Microsoft's Viva Daily Briefing Email to better understand how AI-powered reminders can support asynchronous collaborations. Through semi-structured interviews and surveys, we shed light on how AI-powered reminders are incorporated into workflows to support asynchronous collaborations. We identify what knowledge workers prefer AI-powered reminders to remind them about and how they would like to interact with these reminders. Using mixed methods and a self-assessment methodology, we investigate the relationship between information workers' work styles and the perceived value of the Viva Daily Briefing Email to identify users who are more likely to benefit from AI-powered reminders for asynchronous collaborations. We conclude by discussing the experiences and futures of AI-powered reminders for collaborative tasks and asynchronous collaborations.